Full Job Description
Job Title: Social Media Manager
Location: Stow, New Hampshire
Company: Amazon
About Amazon
Amazon is one of the world's largest online retailers, revolutionizing the retail industry through innovation and technology. We are dedicated to making customers' lives easier by providing a seamless shopping experience. Join our passionate team in Stow, NH, where we strive to set the standard for customer obsession. We are currently looking for a talented Social Media Manager to lead our dynamic online presence and foster community engagement.
Position Overview
The Social Media Manager will play a crucial role in shaping our digital narrative and connecting with our audience on various platforms. This pivotal position is designed for a creative thinker who is adept at developing effective social media strategies and engaging content that resonates with our customers. You will be responsible for orchestrating our social media campaigns, increasing brand awareness, and engaging directly with our customer base to promote our products and services.
Key Responsibilities
- Develop and execute a comprehensive social media strategy that aligns with our business goals and brand identity.
- Create engaging, shareable content tailored to various platforms, including Facebook, Instagram, Twitter, LinkedIn, and TikTok.
- Monitor social media trends, tools, and applications to constantly improve our strategies and tools.
- Manage and oversee social media content scheduling to ensure timely and effective post distribution.
- Analyze audience engagement metrics and adjust strategies accordingly to optimize reach and impact.
- Stay informed about the latest industry news, competitors' social media activities, and emerging social platforms.
- Collaborate with cross-functional teams, including marketing, PR, and product development, to ensure a cohesive brand message.
- Address customer inquiries on social media platforms to enhance customer satisfaction and brand loyalty.
- Lead and mentor a small team of social media specialists to enhance our social media presence and growth.
- Track and report on the success of social media campaigns, utilizing analytics tools to measure and improve outcomes.
- Develop relationships with influencers and brand ambassadors to expand our reach and impact.
Qualifications
- Bachelor's degree in Marketing, Communications, or a related field.
- 5+ years of experience in social media management, preferably in an e-commerce or technology environment.
- Proven experience with major social media platforms, including Facebook, Instagram, Twitter, and LinkedIn.
- Exceptional writing, editing, and communication skills; ability to convey ideas clearly and compellingly.
- Strong analytical skills with the ability to interpret key performance metrics and adapt strategies accordingly.
- Creative thinker with a passion for storytelling and ability to engage audiences effectively.
- Experience with social media advertising and targeting methodologies.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in social media management tools and analytics platforms.
- Familiarity with SEO best practices and how they apply to social media.
What We Offer
At Amazon, we believe in investing in our employees’ future. As a Social Media Manager, you will have access to:
- A competitive salary package and performance-based bonuses.
- Comprehensive health insurance, including vision and dental coverage.
- Generous paid time off and flexible working hours.
- Opportunities for professional development and advanced training programs.
- An inclusive work environment that values diversity and promotes work-life balance.
- Employee discounts on a wide range of products across our platforms.
Why Join Us?
As a team member at Amazon, you will be part of an innovative organization that is changing how the world shops. Our collaborative culture fosters creativity and encourages personal and professional growth. Our employees thrive in an environment where they are challenged, inspired, and equipped to succeed. By joining us as a Social Media Manager in Stow, New Hampshire, you will be at the forefront of our digital engagement efforts and have a meaningful impact on our brand and customer connections.
How to Apply
If you are a strategy-driven social media expert with a passion for connecting brands to their audience, we invite you to apply for the role of Social Media Manager at Amazon. Please submit your resume and a cover letter detailing your relevant experience and how you can contribute to our team. We are excited to see how your vision can help us elevate the Amazon brand in a digital age.
Equal Opportunity Employer
Amazon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin or disability.